Shipping Policy
Thank you for shopping with ZYNORVA.
We aim to make your shopping experience as simple and straightforward as possible. This Shipping Policy explains how orders are processed and delivered.
Order Processing
Orders are processed after your order has been successfully placed and payment has been confirmed.
Processing times may vary depending on product availability and order volume.
Please note that processing time is separate from shipping or transit time.
Shipping & Delivery
Once your order has been processed and shipped, delivery times may vary depending on the destination, shipping method, carrier, and other circumstances outside our control.
Estimated delivery information, where available, will be provided during the checkout process or through your order information.
Delivery times are estimates and are not guaranteed unless specifically stated otherwise.
Tracking Your Order
Where tracking information is available, it will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the shipment has been dispatched.
Delivery Delays
Delivery times can occasionally be affected by circumstances outside our control, including carrier delays, customs processing, weather conditions, public holidays, or other unforeseen events.
If your order appears to be delayed, please contact us at:
Incorrect or Incomplete Delivery Information
Please make sure that your shipping information is accurate before completing your order.
ZYNORVA cannot guarantee changes to delivery information after an order has been processed or shipped.
If you notice an error in your shipping information, contact us as soon as possible at:
Missing or Damaged Orders
If your order arrives damaged or does not arrive within the expected delivery timeframe, please contact us at:
Please provide your order number and any relevant information or photographs where applicable so that we can review the issue.
International Orders
For orders shipped internationally, delivery times may vary depending on the destination and applicable shipping or customs processes.
Customers may be responsible for any applicable customs duties, taxes, or import charges associated with international deliveries where required.
Questions About Shipping?
If you have any questions about your order or delivery, please contact our Customer Support team:
ZYNORVA
Healthy Skin. Confident You.